1. Contact our sales team via email, WhatsApp+86 151 6529 5900, or the contact form on our website to share your specific requirements, including product type, specifications, quantity, and application scenario (e.g., LNG pipelines, industrial furnaces, or building insulation).
2. Our team will review your request and provide a detailed quotation, including pricing, lead time, and payment terms, within 24 hours.
3. Confirm the quotation and proceed with the deposit payment to initiate production.
4. We will arrange quality inspection, packaging, and shipment, and provide you with all necessary export documents (CO, CIQ, etc.) for customs clearance.

• ISO 9001:2015 Quality Management System Certificate
• SGS third-party test reports for thermal conductivity, fire resistance, and hydrophobicity
• Material Safety Data Sheet (MSDS) for safe handling and transportation
• Custom certificates required for specific industries (e.g., oil & gas, marine) can also be arranged upon request.

Yes, we fully support customized solutions to meet your unique project needs. We can tailor the size, thickness, density, and packaging of our aerogel blankets, panels, and powders according to your specifications. We also provide free sample services for qualified inquiries. You only need to cover the shipping cost, and we will dispatch the samples within 3-5 working days. Contact our sales team today to discuss your customization requirements.

Our standard lead time is 15-30 days after receiving your deposit, depending on the order quantity and customization complexity. We support multiple shipping methods, including sea freight, air freight, and land transport, and work with reliable logistics partners to ensure timely and safe delivery to your port or warehouse. We also offer flexible Incoterms (FOB, CIF, DDP, etc.) to suit your logistics preferences.